Responsible Gaming is more than just a slogan at qis918 — it is at the core of how we operate every day. Every feature, every control tool, and every policy we build starts from one question: "Does this protect our users?"
For most qis918 users, online gaming is an enjoyable entertainment activity — a way to unwind after a long day, challenge yourself with game strategy, or simply enjoy a moment of excitement. That said, qis918 recognises that not everyone has a healthy relationship with gambling. Sometimes, without realising it, playing habits can gradually develop into something that puts a strain on a person's finances, relationships, and mental health.
That is the primary reason qis918 has developed a comprehensive suite of responsible gaming tools — not because it is required, but because we genuinely care about the well-being of every user who trusts our platform. Our goal is simple: ensure that everyone who plays at qis918 does so happily, in control, and within limits they are comfortable with.
This page outlines all the resources, self-control tools, and support channels available to you. Whether you simply want to learn more about responsible gaming or you're looking for immediate help — all the information you need is right here.
Each of these tools is designed to give you full control over your gaming experience without needing to contact anyone first.
Daily / Weekly / Monthly Deposit Limit
Set the maximum deposit amount allowed within a 24-hour, 7-day, or 30-day period. Once the limit is reached, the system will automatically decline any further deposit attempts until the period resets. Limits can be reduced immediately, but increasing a limit requires a 72-hour waiting period as an additional safeguard.
Daily / Weekly / Monthly Loss Limit
Set a maximum loss limit for each period. Once your cumulative losses reach the set limit, your account will be automatically blocked from placing new bets for that period. This ensures you never overspend under pressure or in an emotional state.
Session Play Time Limit
Set a maximum duration for each gaming session — for example, 1 hour, 2 hours, or 3 hours. When the time limit is reached, the system will display an automatic notification and give you the option to stop or continue consciously and deliberately. Time reminders can also be enabled every 30 minutes.
Temporary Break (Cool-Off)
Need a break from the platform? Activate a self-pause for 24 hours, 48 hours, 7 days, or 30 days. During this period, your account will be blocked from all betting activity and deposits. Your existing balance remains safe and can be withdrawn at any time during the pause.
Long-Term Self-Exclusion
If you feel the need to step away from the platform for a longer period, self-exclusion options of 6 months, 1 year, or permanent are available. The permanent exclusion option is irreversible — it is designed for users who need a final and comprehensive solution.
Content & Marketing Controls
Stop receiving promotional emails, bonus notifications, and marketing communications that may trigger the urge to play. This setting can be changed yourself in your account dashboard at any time and takes effect within 24 hours of saving the change.
Self-Check: Are You Playing Responsibly?
Answer the following questions honestly. If you answer "yes" to two or more questions, it may be a good time to speak with someone or make use of the self-control tools provided by qis918.
Important: This questionnaire is not a medical diagnostic tool. It is an initial guide to help you assess your own relationship with gambling. If you require a more thorough evaluation, please contact the qis918 support team or a professional support organisation.
Recognise the Signs of Problem Gambling
Problem gambling rarely happens overnight. It develops gradually, often without the individual or those around them noticing. Here are the warning signs to watch out for:
Financial impact: Struggling with debt, unable to keep up with regular bills, or constantly running short of money despite having a steady income.
Strained relationships: Family and friends begin to distance themselves or arguments frequently arise over your gambling habits.
Declining work performance: Difficulty concentrating, frequent lateness or absenteeism from work, or a sharp decline in academic or professional performance.
Significant emotional changes: Unpredictable mood swings, depression, anxiety, or stress that are closely tied to gaming outcomes.
Help is still available: If you identify any of the signs above in yourself or someone you care about, help is available and recovery is possible.
How to Activate Self-Control Tools at qis918
All self-control tools are accessible directly through your account with no approval wait time or need to contact support. Simply follow these easy steps:
Log In to Your qis918 Account
Use your login credentials to access your personal account dashboard. Make sure you are using a secure device and a trusted internet connection.
Navigate to the "Account Settings" Section
Click the profile icon at the top right of the screen and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose the Control Tool You Need
You will see a full list of self-control tools. Choose the one that suits you — deposit limits, loss limits, time limits, a break, or self-exclusion.
Set the Limit Value and Confirm
Enter your desired limit value and the relevant period. Review your settings before confirming. Any reduction in limits takes effect immediately.
Receive Email Confirmation
A confirmation email will be sent to your registered address as a record of the changes made. Keep this email for future reference if needed.
Need help? If you have difficulty activating any self-control tool, the qis918 support team is available 24 hours a day, 7 days a week via Live Chat directly on the platform to guide you step by step.
Age Limit Policy & Youth Protection
Qis918 sets a minimum age requirement of 18 years for all platform users. This is not merely a legal requirement — it is a moral responsibility we take very seriously. The following are the measures we take to ensure compliance with this policy:
- Mandatory KYC identity verification for all new accounts before any deposit or wagering is permitted
- Verification of MyKad or passport number to confirm the user's date of birth
- Continuous monitoring to detect suspicious usage patterns that may indicate underage access
- Immediate suspension of any account suspected to be owned or used by an underage individual, pending investigation
- Parental control software we recommend to families for blocking children's access to online gambling platforms
If you suspect someone underage is using the qis918 platform, please report it to our support team immediately. Such reports will be acted upon within 24 hours.
FAQ – Responsible Gaming
Play Smart, Play Safe with qis918
Create an account today and start an enjoyable gaming experience in a safe, transparent, and responsible environment.